Effective Date: 23/05/2022
At NN Traders, we are committed to providing you with a seamless and satisfying shopping experience. This Shipping Policy outlines important details about shipping, delivery, and related information for your orders placed on our website, nntraders.com.
- Order Processing Time: Once your order is placed and payment is confirmed, our team will process it within 7-14 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.
- Shipping Methods: We offer reliable shipping options to ensure timely delivery of your products. The available shipping methods will be displayed at checkout, and you can choose the one that best suits your needs.
- Shipping Rates: Shipping charges are calculated based on the destination, weight, and dimensions of the items in your order. The exact shipping cost will be displayed at checkout before you finalize your purchase.
- Delivery Time: Delivery times may vary based on your location, selected shipping method, and product availability. Estimated delivery times will be provided during the checkout process. Please note that these are estimates and actual delivery times may differ.
- Tracking Information: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and whereabouts of your package until it reaches your doorstep.
- Shipping Restrictions: At this time, we offer shipping within United States. Please ensure that your shipping address is correct and complete to avoid any delays or issues with delivery.
- Delayed or Missing Shipments: In the unlikely event of a delay or if your package goes missing during transit, please contact our customer support team at sales@nntraders.com. We will investigate the matter promptly and work towards resolving the issue to your satisfaction.
- Customs and Duties: For international orders, please be aware that customs and import duties may apply in your country. NN Traders, is not responsible for any additional charges incurred during customs clearance. It is the customer’s responsibility to comply with all import regulations and pay any applicable customs fees.
- Address Accuracy: Please double-check and ensure that your shipping address is accurate and complete. NN Traders, will not be responsible for any delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
- Order Cancellation: If you need to cancel your order, please contact us as soon as possible. Once the order has been processed and shipped, we may not be able to cancel it. In such cases, you can refer to our Returns & Refunds Policy for further assistance.
- Shipping Updates: For the latest updates regarding your order and shipping status, please feel free to reach out to our customer support team at [email address or phone number]. We are here to assist you every step of the way.
Please review this Shipping Policy carefully before placing an order with NN Traders,. By making a purchase on our website, you agree to the terms and conditions outlined in this policy.
For any further questions or inquiries, please do not hesitate to contact us.
Thank you for choosing NN Traders, for your shopping needs!